Problem:
(Mercedes Star Diagnostic SD Connect C4 Multiplexer usually solve the issue after IP re-match) However!!! If the IP is right, but you met the fault “ Initialization of Diagnosis Multiplexer Failed ” when you diagnose, and the diagnosis disconnect and connect again during the diagnosis, you have to update your mb sd c4 firmware. MB SD C4 Initialization of Diagnosis Multiplexer Failed Customer Problem: When i connected SD Connect C4 with my computer, it showed white 00 connection status at the bottom right corner. A message prompted “Initialization of diagnosis multiplexer failed.”.
I got the MB SD C4 Xentry and EVG7 tablet full kit. EVG7 displays “00” icon on Toolbar. Also failed to configure SD C4 main unit. How can i fix it?
Xentry Software displays error:
Initialization of diagnosis multiplexer failed
Obdii365.com engineer working solution:
Run an sd connect c4 firmware update:
Initialization Of Diagnosis Multiplexer Failed C4 And Cancer
Go to C:Program FilesMercedes-BenzSDConnect Toolkit, change update_automaticx, update_manualx and update_specicalx 3 files to update_automatic, update_manual and update_specical (delete the x letter).
Go to C:Program FilesSoftingDiagnostic Tool Set 88.03InterfacesDCDI_DPduApieCOM_Toolkit, change update_automaticx, update_manualx and update_specicalx files to update_automatic, update_manual and update_specical (delete the x letter)
Restart computer update change the files’ name.
Install 6 AA batteries to SD C4/SD C5 main unit (* SD C4 Item No. SP100-E does not require battery installation)
Connect OBD main cable with vehicle with 12V adapter.
Right click on lower right corner of the computer and select Administrator, then choose Software Update
Update 01_Bootimage_2_3.zip, 02_CSD_2_10.zip and 03_PmPic29_Cpld13.zip three files one by one until succeed.
Note: The update process can be applied to SD Connect C5 clone as well.
Feedback:
Thank you. Now the SD Connect C4 is working.